Refund Policy for Netaji Subhas Institute of Polytechnic
At Netaji Subhas Institute of Polytechnic, we strive to provide high-quality education and a smooth payment experience for all our students. However, we understand that situations may arise where a refund request is necessary. Please read our refund policy carefully to understand the terms and conditions that apply
1. Student Cancellation of Enrollment:
If a student decides to cancel their enrollment before the course commencement date, a refund of the course fee will be provided after deducting an administrative fee (if applicable), as per the terms set at the time of registration.
If the student requests a refund after the course has commenced, no refund will be provided, as the fee is non-refundable once the program has begun. However, in special cases (e.g., medical emergencies), the Institute may consider offering a partial refund on a case-by-case basis.
2. Refund Processing Time:
Refunds will typically be processed within 7-10 business days after the request is received. Please note that depending on the payment method, the time taken for the amount to be credited back to your account may vary.
3. Non-Refundable Fees:
Certain fees, such as application fees, administrative fees, or fees for study materials, may be non-refundable. Please refer to the specific terms mentioned during your registration or inquiry.
4. How to Request a Refund:
To request a refund, please contact the Institute’s customer support team at [email protected] with your enrollment details. Our team will guide you through the process and inform you about any required documentation.
5. Contact Information:
For any questions or assistance related to refunds, please contact:
Email: [email protected]
Phone: +91 7781 020 361
Security Policy for Netaji Subhas Institute of Polytechnic
The security of your personal and financial information is of utmost importance to us. At Netaji Subhas Institute of Polytechnic, we employ robust security measures to ensure that all transactions and data are protected.
1. Secure Payment Gateway:
We use a secure, third-party payment gateway for all online transactions. This ensures that your payment details are encrypted and securely processed using the highest standards of security protocols, including SSL (Secure Socket Layer) encryption. All sensitive information, including credit/debit card numbers, is handled in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
2. Personal Data Protection:
We are committed to safeguarding your personal data. Your information will be used solely for the purposes of processing payments, enrollment, and communication. We do not share, sell, or trade your personal information with third parties without your explicit consent, except as required by law.
3. Access Control and Monitoring:
Only authorized personnel have access to your personal and payment information. We maintain strict internal controls to protect your data from unauthorized access. Additionally, we monitor all transactions to identify any suspicious activity and prevent fraud.
4. User Responsibility:
While we take all necessary steps to protect your data, it is important that you ensure the security of your personal login credentials. Do not share your login details with anyone. Always log out of your account after completing your transactions, especially if you are using a shared device.
5. Updates to Security Measures:
We continuously review and update our security protocols to protect against new threats and vulnerabilities. Any changes to our security measures will be communicated through our website.
6. Contact Us:
If you have any concerns about the security of your personal or payment information, please contact us at:
Email: [email protected]
Phone: +91 7781 020 361
By choosing to interact with Netaji Subhas Institute of Polytechnic, you are agreeing to our Refund and Security policies